Privacy Policy
Our website address is: https://circularmarketing.com.au/
Circular Marketing (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and clients who engage our services. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data, in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Contact Forms
When you submit a form on our website (such as the “Get Started” or “Contact Us” form), we collect your name, email address, and any project details you provide. This information is used solely to respond to your enquiry and to discuss potential marketing services. We do not sell, rent, or share this information with third parties for marketing purposes.
Cookies
Our website uses cookies and similar technologies for analytics and advertising measurement. These are set by the third-party services described below rather than by us directly, and they record information such as the pages you view, how long you spend on them, and the source that referred you. You can block or delete cookies through your browser settings at any time, though some parts of the site may not work as intended if you do.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics and Tracking
We use third-party analytics tools, such as Google Analytics, to understand how visitors interact with our website. These tools may use cookies and similar technologies to collect information such as the pages you visit, the time spent on each page, and the source that referred you to our site. The data collected is aggregated and used to improve our website and the marketing services we offer.
Who We Share Your Data With
We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate our website and deliver our services, including hosting providers, email marketing platforms, analytics services, and CRM tools. These providers are only granted access to the information necessary to perform their functions and are required to keep it confidential.
How Long We Retain Your Data
Enquiry and client data is retained for as long as is reasonably required for our business or legal purposes, after which it is deleted or de-identified.
What Rights You Have Over Your Data
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to erase it. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To make a request, contact us through the Contact Us page.
Where Your Data Is Sent
Some of our service providers (such as hosting, analytics, and email platforms) may store or process data outside of Australia. We take reasonable steps to confirm these providers handle your information consistently with the Australian Privacy Principles.
A2P Compliance
To ensure compliance with the Application-to-Person (A2P) regulations, we have implemented the following measures:
Purpose of Data Collection
We collect personal data for the following purposes:
- To respond to enquiries submitted through our contact forms.
- To analyse and improve our website through user interaction data.
- To deliver and support the marketing services we provide to our clients.
- To maintain the security of the site and prevent spam.
Legal Basis for Processing
We process personal data based on:
- User Consent: Obtained when users provide their data through our contact forms.
- Legitimate Interest: Such as improving our services, communicating with prospective clients, and maintaining website security.
- Contractual Necessity: Where data is required to deliver the services agreed with a client.
User Rights
Users have the following rights over their data:
- Right to Access: Users can request an exported file of their personal data.
- Right to Rectification: Users can request corrections to their data.
- Right to Erasure: Users can request the deletion of their data.
- Right to Restrict Processing: Users can request the limitation of their data processing under certain conditions.
- Right to Object: Users can object to the processing of their data under certain conditions.
- Right to Data Portability: Users can request their data in a structured, commonly used, and machine-readable format.
Data Retention
We retain personal data only for as long as necessary for the purposes described above. Client and enquiry information is retained for as long as is reasonably required for our business or legal purposes.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
Third-Party Processors
We use third-party services, such as analytics platforms, hosting providers, and email marketing tools, which may collect and process personal data. We select providers that comply with relevant data protection regulations and provide adequate data protection measures.
Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes through our website. For any questions or concerns about our privacy policy, please contact us through the Contact Us page.
This privacy policy ensures that all collected data, particularly for A2P messaging, is processed in compliance with relevant regulations and that users are fully informed and have control over their personal data.